Subscription Cancellation & Refunds
Version 1 · in force since 2026-09-09
1. What This Policy Covers
This Subscription Cancellation & Refund Policy (the "Policy") explains how to cancel a paid WrestleLink plan or other recurring paid feature (a "Subscription") and when a payment is refunded. It forms part of the Subscription Terms and is accepted with them at the time of purchase. Capitalized words not defined here have the meaning given in the Subscription Terms and the Terms of Use.
WrestleLink is operated by Rocket Small Business Services, LLC, a Connecticut limited liability company ("Rocket," "we," "us," or "our").
2. How to Cancel
You can cancel a Subscription at any time from Account & billing in WrestleLink. You do not need to contact us, give a reason, or wait for a reply.
Cancellation takes effect at the end of the billing period you have already paid for. Until then:
- the Subscription's features keep working exactly as before;
- no further renewal payment is taken;
- Account & billing shows the date on which the Subscription ends.
If you change your mind before that date, you can undo the cancellation from Account & billing and your Subscription continues without interruption.
When the Subscription ends, the Account returns to the free plan. Content and settings you created with a paid feature are kept but may no longer be shown publicly, editable, or active until the Account holds a plan that includes that feature again.
3. Refunds
Subscription payments are generally non-refundable. Cancelling a Subscription stops future renewals; it does not refund the payment for the current period, and we do not prorate a period that has already begun. This applies to monthly and yearly plans alike, so please choose your billing period carefully.
We may, at our discretion, refund a payment in whole or in part where we consider it appropriate, for example where:
- you were charged in error, or charged more than once for the same period;
- a renewal was taken after you had cancelled in accordance with Section 2;
- a paid feature was unavailable for a substantial part of the period through a fault on our side;
- we discontinued the plan or removed a feature from it during the period you paid for and did not keep that feature available to you until the period ended.
A decision to refund one payment does not oblige us to refund another. Refunds are made to the original payment method; the time it takes to appear depends on your card issuer or bank.
4. Your Rights Under Applicable Law
Nothing in this Policy limits any right to a cancellation, withdrawal, or refund that the law applicable to you gives you and that cannot be excluded by agreement. Where such a right applies, it takes precedence over Section 3 to the extent the two conflict.
5. How to Ask for a Refund
Email hello@wrestlelink.com from the email address on your WrestleLink account, naming the Account and the payment. The receipt carries the relevant payment details. We will review the request and reply with the outcome. Any approved refund is returned to the original payment method. The time it takes to appear depends on your card issuer or bank.
You may contact us before raising a dispute with your card issuer or bank so we can try to resolve the issue. This does not limit any right you have to dispute a charge. Fraudulent or abusive payment disputes may lead to suspension under the Subscription Terms.
6. Cancellation or Termination by Us
If we end a Subscription for a material breach of the Terms of Use or for the other reasons stated in the Subscription Terms, no refund is due for the current period except as required by law. If we discontinue a plan or a paid feature during a period you have paid for, Section 3 applies and we will either keep the feature available to you until the period ends or offer a refund for the affected part of the period.
7. Contact
Questions about cancelling, refunds, or this Policy: hello@wrestlelink.com.